Customer Service Representative
Virginia Mason Franciscan Health • Bainbridge Island, WA • Posted June 20, 2026
About the Role
**Job Summary and Responsibilities**
As a Customer Service Representative, you will be a central figure in our ambulatory clinic, ensuring every patient feels respected and comfortable through seamless coordination and attentive service. You will uphold Virginia Mason's commitment to exceptional patient experiences.
Every day, you will expertly manage calls, schedule appointments, room patients, and coordinate daily schedules, while processing revenue, communicating test results, and warmly addressing patient concerns. Your work will continually leverage the Virginia Mason Production System to enhance efficiency and patient safety.
To be successful in this role, you will combine exceptional interpersonal skills, a proactive and organized approach, and a deep dedication to customer satisfaction. You will be passionate about positive patient experiences and thrive in our collaborative, innovative clinic environment.
**Job Requirements**
**Required**...
As a Customer Service Representative, you will be a central figure in our ambulatory clinic, ensuring every patient feels respected and comfortable through seamless coordination and attentive service. You will uphold Virginia Mason's commitment to exceptional patient experiences.
Every day, you will expertly manage calls, schedule appointments, room patients, and coordinate daily schedules, while processing revenue, communicating test results, and warmly addressing patient concerns. Your work will continually leverage the Virginia Mason Production System to enhance efficiency and patient safety.
To be successful in this role, you will combine exceptional interpersonal skills, a proactive and organized approach, and a deep dedication to customer satisfaction. You will be passionate about positive patient experiences and thrive in our collaborative, innovative clinic environment.
**Job Requirements**
**Required**...