Customer Service Representative (Automotive Campaign – Sales Account)

We are looking for a Customer Service Representative (CSR) to join our Automotive Campaign – Sales Account. The ideal candidate will have strong sales experience, excellent communication skills, and the ability to handle customer inquiries while driving conversions in a competitive environment.

Key Responsibilities

• Engage with customers to promote automotive products and services.
• Handle inbound and outbound calls with a focus on hard sales conversion .
• Manage escalations and ensure customer satisfaction while meeting sales targets.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with team members to achieve account goals and performance metrics.

Qualifications

• At least 3 years of hard sales experience in a CSR or related role.
• Strong persuasion, negotiation, and closing skills.
• Excellent communicati...