Customer Service Representative-Apparel Industry

Avery Dennison • dubai, dubai • Posted June 19, 2026

About the Role

            Job Description  REPRESENTATIVE ACTIVITIES:  Manage accounts in terms of order processing order follow up pricing integrity on-time deliveries complete order fulfillment. 
Provides telephone customer service regarding the companys services and/or products. 
Identifies customers needs and determines appropriate action. 
Promotes and sells the companys products or services. 
Investigates and resolves complaints. 
Uses a computer system to track questions and answers as well as enter and track the status of orders. 
Evaluates and resolves customer complaints professionally and tactfully. 
Negotiates customer product/billing complaints by offering discounts, authorizing returns, requesting returned product testing by internal quality or other staff and approving replacement orders. 
Authorizes credit memos/refunds within policy and according to established procedures. 
Manage accounts in...
        