Customer Service Representative

Job Title: Customer Service Representative

Location: Remote

Work Shift : Brooklyn, New York, EST Timezone

Working Hours: 20 hours per week/ Part-time with flexibility on weekend availability.

Job Description

:
We are seeking a dedicated and detail-oriented Customer Service Representativ e to join our team. This role will primarily focus on handling email inquiries from customers, utilizing our CRM software, Richpanel, to provide efficient and accurate responses. The ideal candidate will ensure timely resolutions and maintain a high level of customer satisfactio

n.
Key Responsibiliti

• es:Respond to customer inquiries via email in a clear, professional, and timely mann
• er.Utilize Rich Panel CRM to manage customer interactions, track inquiries, and ensure all communication is documented accurate
• ly.Address customer conce...