Customer Service Representation
Pinnacle Logistics • El Paso, TX • Posted June 13, 2026
About the Role
Job Description
Pinnacle’s promise consists of People, Respect, Ownership, Morale, Integrity, Safety, and Excellence.
Shift: Monday to Friday 8;30 AM to 5:00 PM with 1/2 hour lunch
PRIMARY DUTIES AND RESPONSIBILITIES • Developing a proactive relationship with our customers by providing first class customer service and communication • Handling shipment quoting/pricing for customers • Covering available shipments through strategic negotiations with trucking companies • Sending and collecting documents to and from carriers • Obtaining location updates for shipments in progress • Data entry of various files and information into our software • Providing problem-resolution effectively and a timely manner Disclaimer Please Note: The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee as necessitated by business demands. This job description does not constitute a contract of e...
Pinnacle’s promise consists of People, Respect, Ownership, Morale, Integrity, Safety, and Excellence.
Shift: Monday to Friday 8;30 AM to 5:00 PM with 1/2 hour lunch
PRIMARY DUTIES AND RESPONSIBILITIES • Developing a proactive relationship with our customers by providing first class customer service and communication • Handling shipment quoting/pricing for customers • Covering available shipments through strategic negotiations with trucking companies • Sending and collecting documents to and from carriers • Obtaining location updates for shipments in progress • Data entry of various files and information into our software • Providing problem-resolution effectively and a timely manner Disclaimer Please Note: The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee as necessitated by business demands. This job description does not constitute a contract of e...