Customer Service Rep(02935) - 9785 Hayden Dr.

Domino's Franchise • Mascoutah, Illinois • Posted July 08, 2026

About the Role

Job Description

We are seeking a friendly and efficient Customer Service Representative to join our team at our Mascoutah, United States location. As the first point of contact for our customers, you will play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service.

  • Answer incoming phone calls promptly and professionally
  • Take accurate food orders and input them into our ordering system
  • Process cash and card transactions efficiently
  • Provide exceptional customer service, addressing inquiries and resolving issues
  • Assist in pizza preparation as needed
  • Maintain a clean and organized work environment
  • Collaborate with team members to ensure timely order fulfillment
  • Handle multiple tasks simultaneously during busy periods
  • Lift and move items weighing up to 25 lbs.
  • Adhere to all company policies and food safety regulations

Qualifications
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