Customer Service Professional

Company 81 - Manulife Data Services Inc. • Quezon City, Metro Manila • Posted May 30, 2026

About the Role

Position Responsibilities

  • Provide excellent customer service to both internal and external clients.

  • Effective communication with plan members and plan sponsors in a calm and professional manner.

  • Access appropriate information from various Manulife systems.

  • Research and resolve inquiries within specified timelines.

  • Handle sensitive issues in order to ensure customer satisfaction and maintain confidentiality of private personal information.

    • Required Qualifications:

  • EXPERIENCE: Preferably with call center experience (international voice). Open to SHS, or college undergraduate with at least 2 years of international voice account experience.

  • EDUCATION: Completed 2 years in College, Associate Degree, or Bachelor's Degree. Open to SHS, or college undergraduate with at least 2 years of international voice account experience.

  • SCHEDULE: Am...