Customer Service Operations Coordinator

We believe that curiosity drives innovation, so let's satisfy your curiosity and introduce ourselves. We are Futuras Apostas, the company behind Brazino777 Brazil, an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players.

Our team in São Paulo is currently seeking a full‑time Customer Service Operations & Governance Coordinator to strengthen the operational governance of our Customer Service structure in Brazil.

Benefits

• Health Plan with national coverage
• Gym membership through TotalPass
• Food vouchers for groceries or restaurants
• Premium snacks in the office – free
• 2 extra days off per year
• Hybrid work model, balancing remote and in‑office collaboration

Responsibilities

BPO Operational Governance

• Coordinate the day‑to‑day operational governance of the BPO in Brazil ...