Customer Service & Operations Assistant

Customer Service & Operations Assistant

We are currently recruiting for a Customer Service & Operations Assistant to join a busy and supportive team.
🕒 Working Hours

• Monday to Friday
• 08:00 – 16:00 (includes 30-minute break)

💷 Pay

• £12.92 per hour

📌 Main Responsibilities
This role focuses on providing essential administrative and customer support within a fast-paced environment.

• Handling customer support emails and direct communication with customers (once trained and confident)
• Filing and managing Proof of Deliveries (PODs)
• Reporting and tracking delivery shortages
• Monitoring transport delays and failures
• Updating internal progress reports

🧠 Skills Required

• Strong IT skills, particularly Microsoft Excel
• Confident email communication
• Good organisational and multitasking ability
• Ability to work accurately in a busy environment

🎓 Training Full ...