Customer Service Officer

Company Description

At Pact Group, we’re leading the way in circular and sustainable packaging and materials solutions. Through innovation, collaboration, and a strong customer focus, we help deliver smarter, more sustainable outcomes for our customers and the communities we serve.

Job Description

About this opportunity

We are seeking a Customer Service Officer to join our collaborative and fast-paced team. In this role, you will be the key link between our customers, sales team, and supply chain – ensuring a seamless customer experience from order through to delivery. You’ll manage an allocated customer base, support internal sales activity, and play a critical role in driving customer satisfaction and revenue growth.

Your key responsibilities will be to:

• Manage an allocated customer base, building strong relationships to drive revenue grow...