Customer Service Officer (Personal Injury)

Medilaw • Spring Hill, Queensland • Posted June 19, 2026

About the Role

Job Description

Responsibilities will include but are not limited to:

  • Liaising with customer to plan and implement agreed services
  • Scheduling of appointments.
  • Maintaining busy inboxes, with queries, appointments and non-appointment services
  • Providing administrative and operational support to consultant practitioners
  • Providing information and advice to customers, or prospective customers
  • Undertaking other tasks assigned to the Client Services team, and supporting the greater team in general. #Medilaw

Qualifications

To be considered for this role you will have:

  • Demonstrated the ability to provide excellent customer service
  • Excellent verbal, written and interpersonal communication skills
  • Demonstrated the ability to work independently and within a group environment
  • A personal approach which is enthusiastic, friendly and helpf...