Customer Service Officer

Advanzia Bank • Munsbach, Luxembourg District • Posted June 10, 2026

About the Role

Customer Service Officer


Looking to kick-start your career in Customer Service? We’ve got the perfect opportunity for you! As part of the Customer Service department, you will play an important role in to how Advanzia interacts with our customers to support the complaint management team developing lean and efficient processes. 


Join the world of finance, payment and credit, working for an unconventional digital bank in the heart of 

Luxembourg! 


This opportunity is a full-time CDI contract. 


About the job | Your responsibilities:


  • Advise customers and act as the mediator between the customer and the bank; manage communication with customers, financial institutions and other banks  
  • Provide administrative support, including filing, back of...