Customer Service Officer (MNC/5 Days/Near MRT/Training Provided)

Private Advertiser • singapore, singapore • Posted June 28, 2026

About the Role

Responsibilities
  • Play an active role in delivering service excellence, enhancing customer satisfaction and provide consistent quality customer service.
  • Liaise with customers on incoming queries, ensuring timely and effective execution of customer orders, handling stock allocation, processing of delivery orders and invoices.
  • Handle claims received from customer.
  • Handle office reception duties include attending to incomings calls and faxes.
  • Liaise with forwarders to arrange pickup, fumigation, perform bookings and advise shipment details to customers.
  • Prepare documentations relating to Certificate of Origin, Letter of Credit shipments, etc.
  • Proper keep and filing of import / export documents.
  • Responsible for any other general admin duties.
  • Perform any other duties assigned by the superior.
Requirements
  • Candidate must possess at least a Certificate or ...