Customer Service Officer
Category 5 Labour Management • Australia, Victoria • Posted May 29, 2026
About the Role
Customer Service Officer
Roster: Casual 3-month contract | Working Monday to Friday, 8.00am to 4.00pm Onsite, Hybrid Position, Min 2-days in office
Location: West Melbourne, VIC
Responsibilities:
- Inbound/Outbound Calls – Customer Enquiries, Booking Requests
- Respond to email enquiries from customers & other departments in the business
- Data entry
Essential Requirements:
- Experience with Office 365 suite (Word, Excel, Outlook)
- Experience with Salesforce CRM preferred but not essential
- Good work ethic & Self-motivated
- Ability to work autonomously and as part of a team
- High attention to detail
About the company
Category 5 Labour Management is an Australian owned success story, a leading provider of full-service labour management solutions, supportin...