Customer Service Officer

Excel Recruitment • Armagh, Northern Ireland • Posted June 14, 2026

About the Role

Customer Service Officer
A fantastic opportunity has arisen for a Customer Service professional to join a growing and well-established organisation in the Armagh area. This role is ideal for a highly organised individual with a customer-first approach, offering the chance to develop professionally within a positive and supportive workplace.

Responsibilities
As a Customer Service Officer you will respond to customer enquiries via phone and email in a professional and timely manner

Providing administrative support to ensure smooth day-to-day operations

Accurately processing information and maintaining internal systems

Liaising with internal teams to resolve queries efficiently

Always ensuring a high standard of customer service
Requirements
Previous experience in a customer service or administrative role

Excellent communication skills, both written and verbal