Customer service of Senior executive

Job Description
This role focuses on order processing and delivery coordination for semiconductor and electronic components. You will act as the key interface between customers, suppliers, and internal teams to ensure smooth end-to-end order fulfilment. You will manage around 10 customer accounts, handling PO verification, SAP order entry, delivery coordination, and shipment scheduling. You will also liaise with suppliers and logistics to ensure on-time delivery. Additional responsibilities include invoice and shipping document preparation, price master updates, backlog and inventory tracking, demand forecasting support, and AR/payment follow-up.
The role requires close coordination across departments to ensure efficient operations from order to delivery. Japanese is mainly used for communication with Japan HQ and Japanese customers .
1. Customer Communication & Coordination
Act as the main contact point between customers, factories, sales teams, and suppliers
Handl...