Customer Service

Position: Customer Success Associate

Location: Mumbai

️ Working Days: Monday- Friday

Experience Required: 1-4 years

Salary: upto 8 LPA

Key Responsibilities

• Support enterprise client onboarding and day-to-day platform management
• Serve as the primary point of contact for assigned accounts
• Coordinate with internal product, tech, and delivery teams to resolve client needs
• Document client requirements, use cases, and feedback
• Assist in demo preparation and support pre-sales cycles
• Build deep product knowledge across clients‘ core modules

What They Will Grow Into

• Leading product demonstrations for enterprise prospects
• Building and presenting product, and solution narratives
• Representing clients in C-suite discussions and strategi...