Customer Service Manager

Job Description:

Your impact

Join the Customer Service Management (CSM) team at Leonardo in this Product management role, supporting a global high-tech organisation that designs, manufactures, and supports state-of-the-art helicopters from its Yeovil site.

This unique opportunity requires a varied and diverse skillset with an emphasis on Customer Engagement/Satisfaction and Project Management capability, offering the opportunity to learn and develop with the dedicated team.

You will have exposure to a wide range of functions and disciplines within the company, to build a network and continue to strengthen the relationship between the Customers and Customer Service Managers from a product perspective, including having a harmonised vision for the product across Leonardo business areas (Customer Support & Training (CS&T)/Engineering/Programmes).

You will lead the management of product initiatives, including communication to the Customers at t...