Customer Service Manager

Entergy • Navasota, TX • Posted June 08, 2026

About the Role

Customer Service Manager

**Date:** May 14, 2026

**Location:** Navasota, Texas, United States

**Company:** Entergy

**Posting End Date:** 06/10/2025

**Work Place Flexibility:** Hybrid

**Legal Entity:** Entergy Texas, Inc.-GTX

*****This position may be filled as Customer Service Manager I or II depending on the identified candidates’ qualifications.*****

**Job Summary Purpose**

Responsible for managing portfolio of assigned commercial accounts and maintaining relationships with governmental officials & key constituents; overall responsibility for improving customer service in geographic service territory that includes troubleshooting, recognizing opportunities and creating winning solutions to both customer and company.

**Job Duties and Responsibilities**

+ Responsible for developing and implementing account plans for Entergy's managed portfolio of identified critical Large Commercial and ...