Customer Service Manager
Regency Management Services, LLC • Brandywine, Maryland • Posted June 01, 2026
About the Role
At Regency Management Services, we rely on knowledgeable professionals to interact with our valued customers
who have questions or concerns. We are looking for a competent Customer Service Manager to organize and direct a
team of coordinators in our call center. You will be responsible for assessing their work and give them feedback to
maximize performance. An excellent Customer Service Manager must have customer service and supervisory
experience. The ideal candidate must possess great communication skills and be able to lead and motivate. You will
be organized and reliable as well as results-oriented. The Customer Service manager will be committed to
performing high quality service and providing exceptional customer experiences. The goal is to achieve and drive
excellent performance from your team that will bring sustainable business growth.
Essential Functions