Customer Service Front Desk

Urgent Hiring! Customer Service Front Desk - 5 positions more call /  WhatsApp -  / Minimum of 2 years of experience in a customer service or front desk role, preferably within a dental or healthcare setting. Proficiency in appointment scheduling software and electronic health record (EHR) systems. Excellent communication skills in English and Bahasa Malaysia both written and verbal, to effectively interact with diverse patient demographics. Prefer understanding of dental terminology, procedures, and insurance verification processes. Able to handle patient inquiries, resolve complaints, and provide exceptional customer service in a fast-paced environment. Good attention to detail in record keeping, billing, and insurance claims processing. Demonstrated ability to work independently and as part of a team, with a positive and professional attitude. Able to work in Mont Kiara, Sunway Velocity, Subang, Bukit Bintang, and Jalan Ipoh. Responsibilities: Greet and welcome patients and visi...