Customer Service Executive

New Directions • Swansea, Wales • Posted June 25, 2026
About the Role

Job Description
Who are we?
We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care and the domiciliary care sector, from a network of offices across the UK.
We have recently been recognised for our fantastic business achievements across a number of awards:
Finalists for Best In-House HR Team and Excellence in HR – CIPD HR Wales Awards 2024
Winner of Best Employer, and Finalists for Best People Services, Best Business Services and Best Sustainability – Cardiff Life Awards 2024
Winner of Best Technology and overall, Platinum Award Winner (Checks Direct) – Cardiff Life Awards 2024
Highly commended for Skills Development – IOD Wales Awards 2024
Finalists for Best Temporary Recruitment Agency, Recruitment Agency of the Year 100+ employees and Most Effective Compliance Operation –...
        