Customer Service Executive

Office Angels • Shoreham-by-Sea, West Sussex • Posted June 06, 2026

About the Role

Customer Service Advisor

Outskirts of Shoreham | On-site Parking | £29,000

Are you an experienced Customer Service Advisor looking for a new opportunity in the area? We are recruiting for a professional and customer-focused individual to join a growing team based on the outskirts of Shoreham.

⚠️ Due to the location, you must be able to drive - on-site parking is available.

The Role

As a Customer Service Advisor, you will play a key role in delivering exceptional service while managing a variety of customer interactions. This is a varied position combining customer support, administration and problem solving.

Key Responsibilities

Handling customer enquiries via phone and email
Managing and resolving customer complaints with professionalism and empathy
Conducting investigations into customer issues and providing clear outcomes
Completing accurate administration and maintaining detailed records
Carrying out follow ups to ensure...