Customer Service Executive (Sea Freight) [SL]
WECRUIT PTE. LTD. • singapore, singapore • Posted June 13, 2026
About the Role
Responsibilities
- Support the sales department in day-to-day operations and customer interactions.
- Act as a central coordinator between customers, transporters, warehouses, and other stakeholders to ensure seamless logistics operations.
- Prepare and manage documentation for import, export, transshipments, and delivery order (D/O) releases.
- Verify all costs associated with shipments to ensure accuracy and compliance.
- Handle customer inquiries related to rates, shipment tracking, and other logistics-related concerns promptly and professionally.
- Communicate and collaborate with overseas agents and customers to ensure smooth shipment handling and resolution of any issues.