Customer Service Executive (Native Korean)
Find Global Sdn. Bhd • , selangor, malaysia, selangor • Posted June 18, 2026
About the Role
- Handling inbound calls, email, chat to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
- Demonstrates ownership of every customer interaction to achieve successful first time resolution on all contacts.
- Works with multiple technology applications and features to resolve customer contacts.
- Problem faced are related to Mobility Services (Refund, Amend, Exchange, ID problem, system Issue and etc.)
- To exceed customers expectation in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.