Customer Service Executive
Shangri-La Group • kuala lumpur, kuala lumpur • Posted June 18, 2026
About the Role
Do you want to be part of a business that creates the colorful joys of life and happy memories? Imagine complimentary stays at 5-star properties globally!
Are you keen to be part of a dynamic, proprietary global contact centre servicing its customers? If you are looking for a career and not just a job, at Shangri-La, we make that HAPPEN!
What will you learn and be a part of?
- Be part of our multilingual sales-oriented service team, supporting our customers on their Reservations and Loyalty Program Queries
- Get comfortable in handling emails, calls and potentially chats
- Receive industry-best training that will equip you with soft and technical skills for the role.
- Gain confidence in meeting and exceeding the expectations of our global customers.
- The opportunity to work and grow in a diverse culture with a rewarding career
- Gain personally and professionally through in-house Development Trainings