Customer Service Executive

CONNECTING 2 WORK • kochi, kerala • Posted June 09, 2026

About the Role

Responsibilities:

  • Inbound & Outbound Calling: Handle customer inquiries regarding services professionally.

  • Conversion & Sales Support: Persuade potential customers to book appointments and purchase packages.

  • Customer Engagement: Provide detailed information about services, promotions, and membership benefits.

  • Follow-ups: Call back customers for appointment confirmations and reminders.

  • Data Management: Maintain accurate records of customer interactions and appointments in the CRM system.

  • Coordination: Work closely with the sales and marketing team to enhance customer experience and optimize sales.

    • Requirements:

  • Education: Degree (Any specialization)

  • Experience: Freshers can apply.

  • Language Proficiency: Fluent in English and Malayalam; Hindi is a plus.

  • Skills:

    • ...