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Asia Recruit (Permanent, Contract, & Executive Recruitment) • kuala lumpur, kuala lumpur • Posted June 01, 2026

About the Role

Customer Service Executive (Inbound/Live Chat/Email) Job Openings Customer Service Executive (Inbound/Live Chat/Email) 
About the job Customer Service Executive (Inbound/Live Chat/Email) Job summary Ensure the effectiveness and efficiency of office operations and procedures. 
Job responsibilities: 
Ensure highest standards of service delivery on personalized phone services to our customers 
Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; and maintaining database. 
Being first contact person in building and retaining customer relationships by identifying and resolving customer inquiries/issues accurately 
Educate the customer about the Bank products and services and directs them towards available resources for self-help 
Manage customer complaints, issues and subsequent solutions and is responsible for identifying and escalating c...
        