Customer Service Executive - 11-Month Contract

Ngee Ann Polytechnic in Singapore is looking for an Executive for a contract position in the CET Academy. The role involves handling inquiries from prospective learners via phone and email, assisting in lead conversion efforts, and supporting customer-service procedures.

The ideal candidate should possess strong telecommunication and customer-service skills, and be meticulous and independent. You will join a collaborative team focused on delivering an exceptional customer experience and achieving service KPIs.