Customer Service Coordinator

Fluid Branding • Saint Austell, England • Posted May 28, 2026

About the Role

Knowledge and Specific Job Skills Summary

  • Thorough understanding of the order process
  • Excellent customer service skills
  • Clear and professional communication ability
  • Excellent attention to detail
  • Knowledge of products and branding methods
  • Shipping and courier booking processes (international & domestic)
  • Data input and review skills

    • The role requires passion, concentration and drive to ensure that everything we do is a success. Applicants are required to have excellent attention to detail: we pride ourselves on the quality of deliverables, from an email to a client presentation. Achieving this, especially when under pressure, will be a critical success factor for this role.

    Key Accountabilities and Responsibilities

  • Raise orders and manage the order process with our suppliers.
  • Provide excellent customer service and support for our clients.
  • Ensure order data is kept up to date in ...