Customer Service Coordinator (6 Months Maternity Cover) #HMS

Customer Service Coordinator (6 Months Maternity Cover)

Location: Pandan Loop (Relocating to Jurong East in Q3 2026)

Schedule: Monday – Friday | Office Hours

Salary: Up to $4,000

Looking for an experienced Customer Service professional who enjoys coordinating with customers, sales teams, suppliers, and logistics partners to ensure smooth order fulfillment and excellent customer experience.

• Handle customer enquiries via phone, email, and other communication channels
• Process quotations, sales orders, purchase orders, and invoices
• Coordinate with sales, service engineers, logistics teams, and suppliers to ensure timely product delivery
• Monitor order status and provide shipment updates to customers
• Maintain accurate customer records within ERP/CRM systems
• Manage service requests, maintenance schedules, and equipment-related enquiries
• Follow up on customer feedback an...