Customer Service Consultant

Job Title: Associate Consultant Services

Department: Customer Support / Operations

Location: Field-based (Customer Visits Required)

Employment Type: Full-time

Contact Person : Kashish Singh | |

Job Summary

We are looking for an Associate Consultant Services to join the PolicyBazaar team and provide

dedicated customer support for health insurance documentation and related queries. This role

involves visiting customers at their location to assist with documentation, resolve issues, and

ensure a smooth and satisfactory customer experience.

Key Responsibilities

1. Visit customers at homes, hospitals, or workplaces to address health insurance-related queries.

2. Assist customers with health insurance documentation, including policy documents,

endorsements, renewals, and claim forms.

3. Explain policy coverage, benefits, exclusi...