Customer Service Clerk - 2years Experience

Requirements

• College graduate of any 4 year course
• Proven experience in customer service or clerical roles.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency with MS Office and customer management software.
• Ability to handle difficult customers with patience and professionalism.
• Attention to detail and accuracy in data entry.
• Ability to work independently and as part of a team.
• Flexible schedule and willingness to work overtime if needed.
• Problem‑solving skills and a proactive attitude.

Responsibilities

• Respond to customer inquiries via phone, email, and in-person.
• Process orders and handle billing and payment issues.
• Maintain accurate customer records and update databases.
• Resolve customer complaints and elevate issues when necessary.
• Coordina...