Customer Service & Brand Protection Associate
IMH Fragrance • columbus, ohio metropolitan area • Posted June 30, 2026
About the Role
Job description
JOB SUMMARY
We are looking for a sharp, responsible, and proactive individual with strong digital skills to join our growing team as a Brand Protection & Customer Service Associate . This onsite role combines direct-to-consumer customer support with essential brand protection responsibilities and is ideal for someone seeking meaningful, flexible part-time work in a fast-paced and growing company.
A background in customer service and strong digital fluency are essential. Full training will be provided for all brand protection tasks. We’re looking for someone analytical, organized, detail-oriented, and eager to learn and contribute.
Key ResponsibilitiesCustomer Support Operations, D2C (20%)
- Deliver professional and empathetic assistance to end-users via digital channels, including email, chat, and contact forms (no phone support).
- Efficiently manage the daily queue of ...