Job Description

Position Title: Customer Service Associate (CSA)

Department: Sales & Customer Service

Location: Trends Apparel Store

Reports To: Department Manager / Store Manager

Employment Type: Full-Time

Experience Required: 0-2 years in retail/customer service

Position Overview

The Customer Service Associate is responsible for delivering exceptional customer service, driving sales, and maintaining store standards at Trends Apparel Store. The role involves assisting customers with their shopping needs, maintaining merchandise displays, and ensuring a positive shopping experience that reflects the Trends brand values.

Key Responsibilities

Customer Service & Sales

• Greet customers warmly and provide personalized assistance throughout their shopping journey
• Understand customer needs and recommend a...