Customer Service Associate Manager
Wells Fargo • Taguig City, Philippines • Posted June 13, 2026
About the Role
**About this role:**
Wells Fargo is seeking a Customer Service Associate Manager. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow
**In this role, you will:**
+ Supervise Customer Service Representatives in internal and external customer inquiries, complaints, and disputes resolution tasks and processes to ensure timely completion, quality, and compliance in customer service
+ Identify opportunities for customer service improvement, policy and procedure enhancement, and risk control development in customer service
+ Make daily supervisory and tactical decisions and resolve issues related to customers and colleagues, as well as staffing requirements under direction of customer service management, leveraging interpretatio...
Wells Fargo is seeking a Customer Service Associate Manager. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow
**In this role, you will:**
+ Supervise Customer Service Representatives in internal and external customer inquiries, complaints, and disputes resolution tasks and processes to ensure timely completion, quality, and compliance in customer service
+ Identify opportunities for customer service improvement, policy and procedure enhancement, and risk control development in customer service
+ Make daily supervisory and tactical decisions and resolve issues related to customers and colleagues, as well as staffing requirements under direction of customer service management, leveraging interpretatio...