Customer Service Associate Jobs in UAE – Medcare Hospitals

Confidential • umm al qaywayn, umm al qaywayn • Posted July 08, 2026

About the Role

About the role

Medcare Hospitals is hiring a Customer Service Associate to join its team in the UAE . This is a great opportunity for candidates looking to work in a leading healthcare environment focused on patient care and service excellence . The selected candidate will support patient interactions, handle inquiries , and ensure a smooth and positive experience across all touchpoints .

Job Title

Customer Service Associate

Key Responsibilities
  • Handle patient inquiries and provide accurate information
  • Support appointment coordination and follow-ups
  • Deliver high-quality customer service and patient support
  • Coordinate with internal departments to ensure smooth operations
  • Maintain records of interactions and feedback.
Requirements
  • Previous customer service experience preferred
  • Strong communication and interpersonal skills