Customer Service Assistant - Pier Crew

Position Assignment

Please note this is a seasonal position until the end of September working on our Piers. You could at any time be working on any of our Pier locations:

• Tower Millennium Pier
• Westminster Millennium Pier
• London Eye Waterloo Pier
• Greenwich Pier

Position Summary

Operating as the first point of contact for our visitors, the Guest Experience Assistant – Pier Crew supports us in our mission to create amazing experiences for our guests by delivering a professional, polite and proactive service at the Ticket offices and across the Piers. As a member of the Pier Crew, you will rotate between working as a sales agent in our ticket office, managing passenger flow and assisting guests with boarding and disembarking of our vessels.

Responsibilities

Customer Service

• Provide exceptional hospitality to guests and coworkers as prescribed in our RESPECT service syste...