Customer Service Assistant-NorthLink Ferries
Serco Limited • quoyloo, scotland • Posted June 18, 2026
About the Role
Customer Service Assistant
Location: NorthLink Ferries, Stromness Ferry Terminal, Stromness, Orkney KW14 7UJ
Salary: £ 11,313.12 per annum plus excellent benefits
Schedule: Part-time, 14 hours per week, across Monday to Sunday- Fixed term contract- 6 months
Ready to impact a better future?
As a Customer Service Assistant at NorthLink Ferries, you'll be part of a frontline team delivering a welcoming, reliable service to customers using one of Transport's flagship ferry contracts. Your work will help keep communities connected and ensure every customer interaction is handled with care and professionalism.
Based in our busy Stromness call centre, you'll support customers with bookings and enquiries while developing valuable skills in a customer-focused environment. This is a great opportunity if you're looking for flexible part-time hours and a role that offers training, development, and headroom for people to grow...