Customer Service Agent - Logistic - 1 yr experience - Salary: 26k
Dempsey Inc • upper mckinley road, taguig city, national capital region • Posted June 30, 2026
About the Role
Requirement:
At least High School or College Level
At least 1 year of experience in customer service (BPO experience preferred).
Proven customer support or Client Service Representative experience with a customer-
first mindset, and strong communication and coordination skills.
Proficient in computer operating systems and Office software.
English proficiency is preferred.
Strong multitasking, prioritization, and time management skills.
Role Responsibility:
1. Answer or receive customer requests via different service channels
(calls/chat/hotline/mail/tickets), and provide timely and accurate solutions based on
SOP.
2. Resolve cases within the scope of authority or escalate to the appropriate team for
unresolved issues.
3. Maintain records of customer interactions, process customer accounts, and file
documents.
Work Setup:
• Willing to work in McKinley, T...
At least High School or College Level
At least 1 year of experience in customer service (BPO experience preferred).
Proven customer support or Client Service Representative experience with a customer-
first mindset, and strong communication and coordination skills.
Proficient in computer operating systems and Office software.
English proficiency is preferred.
Strong multitasking, prioritization, and time management skills.
Role Responsibility:
1. Answer or receive customer requests via different service channels
(calls/chat/hotline/mail/tickets), and provide timely and accurate solutions based on
SOP.
2. Resolve cases within the scope of authority or escalate to the appropriate team for
unresolved issues.
3. Maintain records of customer interactions, process customer accounts, and file
documents.
Work Setup:
• Willing to work in McKinley, T...