Customer Service Agent (CSR)

Tech it • Undisclosed, Pakistan • Posted November 30, 2022

About the Role

  Roles & Responsibilities;
  • Make cold calls to prospects and bring new leads to the sales funnel.
  • Develop trusted relationships with a portfolio of major clients.
  • Acquire a thorough understanding of key customer needs and requirements.
  • Expand the relationships with existing customers by regular follow-ups and by continuously proposing solutions that meet their objectives
  • Develop your own list of clients by formulating and executing innovative marketing and outbound campaigns
  • Acquisition of new customers and customer consulting in order to reach sustainable sales results (email, CRM tool, Text, and calls)
  • Meet & Exceed short & long-term assigned revenue targets
  • Serve as the link of communication between key customers and development teams
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Play an integ...