Customer Service Advisor

PayPoint • welwyn garden city, england • Posted June 20, 2026

About the Role

Mult Service Agent – Retailer Services £25,510 per annum

9am - 5.15pm Monday - Friday

Welwyn Garden City (Hybrid Working after probation)

About the role

We’re growing our Retailer Services team and looking for customer-focused, tech-savvy individuals to support our network of Managed Site retailers (our “Mults”).

These are some of our most important partners – and you’ll play a key role in delivering a seamless, high-quality service experience across a wide range of PayPoint products, services and devices.

Who are PayPoint?

Since 1996, PayPoint has been powering convenient payment and retail technology solutions across the UK.

With over £15 billion in transactions every year, we’re at the heart of local communities – helping retailers thrive and customers stay connected.

What you’ll be doing

As a Mult Service Agent, you’ll be the go-to expert for our multisite retailers, supporting them ...