Customer Service Advisor

Recruitment Solutions Northwest • Rochdale, England • Posted June 09, 2026

About the Role

Job Description

Location – Rochdale

Salary – £23,

About the client

Our client is a national distribution and storage company, and they are looking for a Customer Service Advisor to join their busy, dedicated Customer Service Advisor team in their state-of-the-art facility in Rochdale. The Customer Service Advisor will be responsible for providing comprehensive support to our client’s customers over the phone and by email.

Duties & responsibilities

  • Provide help and advice to all customers as and when required and to have a positive ‘can do’ attitude, always.
  • Communicate in a professional manner with all customers by telephone, email and letter.
  • Proactive key account customer contact to ensure highest quality service levels maintained and service KPI targets achieved.
  • Undertake any other general administration duties
  • Maintain up to da...