Customer Service Advisor

Michael Page • Preston, Lancashire • Posted July 13, 2026

About the Role

The role of a Customer Service Advisor involves providing exceptional customer support, addressing inquiries, and resolving issues effectively. This temporary position in Preston requires strong communication skills and a commitment to delivering excellent service.

Client Details

The employer is a medium-sized organisation committed to delivering reliable services to its customers. They prioritise operational efficiency and customer satisfaction in all aspects of their business.

Description

Handle incoming customer inquiries via phone, email, or chat in a professional manner.
Provide accurate information about services and resolve customer concerns effectively.
Maintain detailed and accurate records of customer interactions.
Scheduling customer repair requests.
Collaborate with other departments to ensure timely resolution of customer issues.Profile

A successful Customer Service Advisor should have:

Strong communication and interper...