Customer Service Advisor

The New Homes Group • Nottingham, England • Posted July 14, 2026

About the Role

Customer Service Advisor

We are looking for an enthusiastic and highly motivated Customer Service Specialist to work within our Lettings Department in Annesley. As a Customer Service Specialist , you will provide tenancy support services to branches, landlords and tenants.


What's in it for you as a Customer Service Specialist

  • Get full training and development

  • A good understanding of estate agency business

  • Fast paced, fun environment

  • Regular team meetings

  • Full company briefings

  • A career pathway

    • Key responsibilities of a Customer Service Specialist

  • Act as a central point of contact managing the effective resolution of queries from branches and staff

  • Dealing promptly and courteously to communication with our internal partners

  • Providing a first-class service to maximise customer retention

  • Ensuring personal and ...