Customer Service Advisor (ISA)

Coventry Building Society • leek, england • Posted June 20, 2026

About the Role

About the roleAs Customer Service Advisor on a fixed term basis for 9 months, the person in post will be working in a small team dealing with ISA and CTF (Child Trust Fund) requests, which includes activities such as closures, transfer ins and outs. The role holder will spend majority of their time processing on a computer so attention to detail is key. There will be some interaction with customers directly as well as some correspondence with other financial institutes. Full training will be provided for this role and this is an operational on-site role.Our benefits include:28 days holiday a year plus bank holidays and a holiday buy/sell schemeAnnual discretionary bonus schemePersonal pension with matched contributionsLife assurance (6 times annual salary)Company car allowancePrivate Medical InsuranceAbout youTo be successful in this role its essential you have:Strong experience in a customer facing role, including telephony, retail or hospitalityEvidence of IT skills and a demonstrabl...