Customer Service Advisor - Full Time, Durham

Berry Recruitment • Durham, England • Posted June 09, 2026

About the Role

Description:


Berry Recruitment are currently recruiting for Customer Service Advisors for our client based in Durham.


12 month Fixed Term Contract. Can lead to a permanent position for the right candidates.


About the Role


We’re looking for enthusiastic Customer Service Advisors to join a well-established and reputable organisation on a 12-month fixed-term contract. This is a fantastic opportunity to grow your professional skills in a structured, process-driven environment, supporting a high-performing team committed to delivering outstanding customer service.


What You’ll Be Doing



  • Handling inbound and outbound calls, emails, and customer enquiries

  • Completing transactions and maintaining accurate digital and manual records

  • Managing daily workloads to meet deadlines

  • Escalating non-routine queries appropriately

  • Collaborating with team members ...