Customer Service Advisor
Zoom Recruitment • Earlsfield, Greater London • Posted July 08, 2026
About the Role
Customer Service Advisor
Looking for your next customer service opportunity?
We're recruiting on behalf of a well-established, premium service provider for an experienced Customer Service Advisor to join their friendly and supportive team based in Earlsfield.
If you're passionate about delivering exceptional customer service, thrive in a fast-paced environment, and enjoy solving problems, this could be the perfect opportunity for you.
Responsibilities:
* Be the first point of contact for customers via phone and email, delivering a professional and friendly service.
* Take ownership of customer enquiries, resolving issues efficiently and ensuring every interaction ends with a positive outcome.
* Manage engineers' diaries and installation schedules using an electronic booking system.
* Accurately update customer information and job details across scheduling and account management systems.
* Liaise with internal depa...
Looking for your next customer service opportunity?
We're recruiting on behalf of a well-established, premium service provider for an experienced Customer Service Advisor to join their friendly and supportive team based in Earlsfield.
If you're passionate about delivering exceptional customer service, thrive in a fast-paced environment, and enjoy solving problems, this could be the perfect opportunity for you.
Responsibilities:
* Be the first point of contact for customers via phone and email, delivering a professional and friendly service.
* Take ownership of customer enquiries, resolving issues efficiently and ensuring every interaction ends with a positive outcome.
* Manage engineers' diaries and installation schedules using an electronic booking system.
* Accurately update customer information and job details across scheduling and account management systems.
* Liaise with internal depa...