Customer Service Advisor

Adecco • Ealing, Greater London • Posted July 14, 2026

About the Role

Job Title: Service Advisor

Location: Ealing, fully office based

Hourly rate £19.46 PAYE / £25.34 UMB Per Hour

Contract Length: 3-month contract (possibility of extension)

Working Pattern: Full Time, Monday - Friday, 35 hours

ASAP Start

Are you passionate about helping people and delivering outstanding customer service? We are looking for a dedicated Service Advisor to join our Customer & Transactional Services team.

As the first point of contact for residents accessing council services, you will play a key role in supporting customers, understanding their needs, and helping them access the right services and solutions. You'll empower residents to use online services confidently while providing a welcoming, professional, and empathetic customer experience.

About the Role

In this varied and rewarding position, you will:

Act as the first point of contact for customers visiting community hubs and council locations.