Hybrid working modelWell established organisationAbout Our Client
The hiring organisation is a well-established, medium-sized company operating within the business services sector. They are known for their professional approach and focus on providing tailored solutions to their clients.
Job Description
Respond to customer enquiries promptly and professionally through various communication channels.Provide accurate information about products and services, ensuring customer satisfaction.Resolve customer issues efficiently and escalate complex cases when necessary.Maintain detailed records of customer interactions within the system.Collaborate with internal teams to ensure seamless service delivery.Identify opportunities for service improvement and share feedback with the management team.Support team members in achieving departmental targets and goals.Stay upd...